Customer Service
RazorLast.com is the exclusive online store for the
RazorLast product line. We will also be adding other shaving
products shortly to assist you in meeting all of your
shaving needs. Our goal is to make the best multi-blade
shavers more affordable and accessible for everyone in the
global marketplace, especially those who choose not to use
them because of high costs. Brand name razors provide the
best shaving experiences available today and cost should not
be a hindrance to using the best that technology has to
offer. We are committed to helping our customers save money
whether they decide to use brand name, multi-blade razors or
disposable razors. Enjoy our products!
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Internet
Shopping
Select the items you wish to purchase by clicking on
the desired product or the appropriate “View Item” button.
Before adding to your shopping basket, select the quantity
desired and then click the “Add to Cart” button. You can
continue shopping or proceed to checkout. When completed
shopping, click on “Checkout.”
When checking out:
Step 1
- If you are a new customer, please choose the option to
sign-up and create a new account.
- All previous customers should choose the returning
customer option, enter the email address used for previous
purchases and your RazorLast account password.
- *** PayPal customers should complete
their order by clicking on the PayPal
button at this step in the ordering process***
Step 2
E nter your billing and shipping address.
Step 3
Enter your payment information to complete your
transaction. Click “Continue Checkout.”
Step 4
Review order and select desired shipping method.
Review order total and continue sale by clicking “Confirm
Order.” Before clicking the “Confirm Order” button, please
review and print this page and keep copy for your records.
Shopping By Telephone
Follow procedures listed under Internet Shopping.
Before entering your personal information, print a summary
page of the shopping cart page detailing the items you wish to
purchase. Keep copy for your records. When ready to place your
order by telephone, please have summary page and payment
method ready and call RazorLast at 1-888-32-RAZOR
(1-888-327-2967), Monday thru Friday, 9:00 a.m. to
5:00 p.m. Eastern Standard Time to place your order.
Ordering By Mail
When placing order by mail, please send check or
money order payable to RazorLast to:
RazorLast
P.O. Box 366
Glenshaw, PA15116
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RazorLast.com collects personal information from our
customers on a voluntary basis only. Personal information
may include names, address, phone number, and your email
address. We use the information collected for sending
information you have requested, such as promotional
information about our products, or to assist us in improving
our products, services or the content of our website. We
also may use your information to ship products purchased
from our site or for our own internal marketing and research
purposes.
RazorLast.com will not rent, sell, or in any way
intentionally disclose personal information provided to us
on this site, via telephone, or by mail to any third party
unless we are required to do so by law, regulation, warrant,
subpoena, or court order.
If at any time you do not wish to receive emails from
RazorLast, you may remove your email address from our opt-in
list. To remove your email address from our list,
click here,
or type “Remove” in the subject line of your email and send
to
customerservice@razorlast.com
RazorLast.com values you as a customer. Protecting you
and your order information are extremely important to us.
Secure Sockets Layer (SSL) technology through
Equifax Secure---the most trusted and largest
credit company in the world---is used to protect all aspects
of your transaction on this site and all orders are securely
protected by
Equifax Secure. To verify the
security of your transactions and connection, look for the
closed lock symbol (depending on your browser) in the lower
right hand portion of your browser window or the right side
of the URL address box after accessing our server. A closed
lock indicates that SSL is active and your transaction is
secure. Another way of verifying the secure status of your
transaction is by inspecting the URL address box for “https”
instead of “http” preceding a URL address. This indicates
you are accessing a secure server.
If your browser or firewall does not accept communication
through secure servers, you will not be permitted to place
an order.
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Your personal satisfaction is guaranteed for every
purchase. If you are dissatisfied with any product for any
reason, RazorLast will refund your purchase less shipping
and handling costs. If a credit card is used, only the
credit card used for your purchase will be issued the
credit.
Returns for credit will be honored only if:
*Product(s) is returned within 30 days of receipt
*You give reason for return
*Return product(s) in original packaging.
Shipping charges are not refundable, unless due to a
shipping or processing error made by RazorLast. If
RazorLast is responsible for any such error, a credit
covering such error will be issued to your credit card.
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Credit Cards and PayPal
RazorLast accepts
Visa,
MasterCard,
American Express,
Discover, and
PayPal.
Please be assured and confident that all financial
transactions and personal information are SSL encrypted
through
Equifax Secure, the most
trusted name in the online credit industry!
If you opt to pay using
PayPal, you can
shop securely knowing your financial information is NOT
shared with RazorLast, and
PayPal is
the most trusted online payment system in the world! You
also get 100% protection against unauthorized payments
sent from your account.
If paying by credit card, you will be required to
re-enter your credit card number for each future order
placed with RazorLast. Your credit card number is never
stored on our servers. Each time you place an order you
will also be required to reselect a method of payment.
This ensures your privacy and security.
Check or Money Orders
You can pay for your order by check or money
order. To order by mail, submit check or money order
payable to “RazorLast.” Send payment to:
RazorLast
P.O. Box 366
Glenshaw, PA15116
Your order will be shipped once payment is
processed.
Telephone Orders
For telephone orders, please call us at
1-888-32-RAZOR (1-888-327-2967), Monday thru
Friday 9:00 a.m. to 5:00 p.m. Eastern Standard Time.
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Please allow 2-4 weeks for delivery of all in-stock items. However, every effort will be made to ship your order from our warehouse within 24-hours of placing your order (excluding holidays and weekends). If your order is placed over a holiday or weekend, shipment will normally be made on the next business day. If an item is out of stock, it will be placed on backorder and you will be notified.
Because RazorLast solution is designated an ORM-D, Consumer Commodity product, Department of Transportation federal regulations require that any package containing RazorLast solution must be delivered via Ground Shipping only, and must be shipped Parcel Post. No other shipping options are available at this time. Please be patient and allow 2-9 days for delivery from the time your order is shipped. The chart below lists the approximate Parcel Post shipping and handling charges for your order:
Package |
Standard Shipping & Handling |
CP-400 |
$5.84 |
CP-800 |
$5.84 |
RL-800 |
$5.84 |
RL-400 |
$5.84 |
RL2-800 |
$7.51 |
RL2-400 |
$5.84 |
RT-001 |
$2.97 |
RT-002 |
$2.97 |
TP-001 |
$3.48 |
TP-002 |
$3.48 |
TP-003 |
$3.48 |
Any package combinations of RazorLast products will result in a higher shipping cost than is listed above. RazorLast ships within the continental United States only. RazorLast.com does not ship to any locations reached by air, such as Hawaii and Alaska or any international destinations, and does not ship to Canada or Mexico because of exorbitant shipping costs.
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Unsubscribe to E-mail LIst
Unsubscribe:
If you would like to be removed from our email list,
please send an email with “Remove” in the subject
line to:
customerservice@razorlast.com
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